Privacy policy
Last updated: November 2026
Stepwise Property Partners is a trading name of BBB Coaching Pty Ltd, ABN 20 688 406 760 ("we", "us"). We respect your privacy and handle personal information in line with the Australian Privacy Principles.
What we collect
We collect the information you give us, such as your name, email address, mobile number and details about your property goals and circumstances. When you become a client, this may include financial information you choose to share so we can coach you, such as income, savings, existing properties and borrowing position.
Our website may also collect general information about how it's used, such as pages visited, through standard analytics and advertising tools.
How we collect it
Mostly directly from you: through our website forms, booking tools, email, phone, social media and our meetings. With your permission, we may also receive information from professionals working with you, such as your mortgage broker or accountant.
Why we use it
- To respond to your enquiry and arrange a discovery call
- To provide our coaching services and coordinate with your professional team
- To send you our newsletter or resources you've asked for (you can unsubscribe at any time)
- To manage our business, including invoicing and record keeping
- To improve our website and marketing
Who we share it with
We only share your information with your consent, or as needed to provide our services. This may include licensed professionals you choose to work with, such as brokers, accountants, SMSF specialists and solicitors, and service providers that help us run the business, such as our website host, email and newsletter platform, booking tool and accounting software. Some of these providers store data overseas, including in the United States.
We never sell your personal information, and we receive no referral fees from anyone we introduce you to.
How we protect it
We store information in secure, password-protected systems and take reasonable steps to protect it from misuse, loss and unauthorised access. We keep it only as long as we need it for our services and legal obligations.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you at any time by contacting us.
Questions or complaints
If you have a question or concern about your privacy, please contact Reece Bartlett at reece@stepwiseproperty.com.au or 0447 865 044. We'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.